The HSE has acknowledged that the booster appointment booking system is imperfect.
People have been receiving vaccine appointments after already having received the vaccine.
The issues are arising due to communication gaps between the IT systems of the HSE.
HSE National Director Damien McCallion said: “We accept that the system, if you like, hasn’t worked as smoothly, given the level of, I suppose, of human interaction that’s involved on our side and across the whole process.”
“We knew when we activated GPs, pharmacies and vaccination centres, all working through the same groups at the same time, that there would be challenges within that and that it would be imperfect.”
“On balance, when we made that decision we wanted to make sure two things really, one is that people would have the maximum choices of where to get vaccinated to make it as easy as possible and secondly to maximise the capacity.”
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