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Friday, January 21, 2022

Over 3,000 domestic violence calls cancelled by gardaí

An internal Garda investigation has found that over 3,000 999 calls relating to domestic incidents were cancelled by gardaí with the possibility of disciplinary action being taken as a result.

The initial findings of the report are due to be revealed by Garda Commissioner Drew Harris at a meeting on Thursday.


As a result of so many calls being cancelled, lacking a garda response or not being properly documented; victims were ignored.

As well as this, the lack of proper documentation meant that the crimes were not officially captured in Garda crime data with referrals about at-risk individuals not being made to agencies such as Tusla.

The investigation, which was launched last year, only focuses on domestic calls; however, emergency calls that were related to a whole range of crimes were also being cancelled.


The investigation also found that victims were presented with a lack of empathy, with some victims stating that their calls were cancelled without reason and received no response.

It is understood that between 3,000 to 4,000 domestic violence calls were classified as cancelled; however, this does not imply that there was no garda response to all of them.

In other cases, gardaí were dispatched and arrived at the home of the caller but when a record of the incident was made in the Garda system, the call was classified as cancelled due to careless recording.

The number of calls which were wrongly classified as cancelled has not yet been made available. However, a large number of the cancelled calls were examined and it was discovered that more than half of them were wrongly marked as cancelled.

The internal investigation remains ongoing.


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